Shipping policy
At Light+Nine, we strive to provide a seamless and efficient shopping experience for all our customers. Please review our shipping policy below:
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Shipping Within the United Arab Emirates (UAE):
- Orders placed before 8 PM local time will be delivered the next day.
- Orders placed after 8 PM will be processed on the following day and delivered the day after.
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Shipping to Gulf Countries (GCC):
- For deliveries to Gulf countries (including Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar), shipping will take approximately 5 to 7 business days from the date of dispatch.
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Shipping Charges:
- Shipping charges, if applicable, will be calculated and displayed at checkout based on your location and order size.
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Tracking Your Order:
- Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your package.
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Delivery Conditions:
- Please ensure that someone is available at the delivery address to receive your package. If delivery is attempted and unsuccessful, our courier partner may contact you to arrange an alternative delivery time or location.
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Delays and Issues:
- While we strive to meet the delivery times outlined, there may be delays due to unforeseen circumstances. If you experience any issues with your delivery, please contact our customer service team for assistance.
Thank you for shopping with Light+Nine! We are dedicated to ensuring your order reaches you quickly and safely. If you have any questions about our shipping policy, please feel free to contact us.
